I was recently in a collision and was going around getting quotes. I called to see if it was ok to bring my car in and they said sure. I drove 15 minutes all the way across town and when I got there they told me their computers were down and couldn't give me an estimate. The next day I called before I headed over to see if their computers were up and running and the lady on the phone informed me that they were all fixed and I could get an estimate. Again drove 15 minutes all the way across town. When I got there I informed the lady that I was there to get a quote and she said that they wouldn't be able to as their computers weren't working. I told her I had called before coming over and was told that the system was back up and running. She then changed her story and said that the printers weren't working so she wouldn't be able to print the estimate for me. I will not be returning there for ANYTHING!